EU considers ‘one flight, one price’ rule
Business digest: Low-cost airlines such as Ryanair and Easyjet could soon be challenged over surcharges
The EU is considering bringing in a 'one flight, one price' rule for airline companies, following a number of complaints about excessive surcharges added on top of the advertised price.
Currently some airlines, particularly low-cost companies such as Easyjet and Ryanair, charge extra for checking in baggage, paying with a credit or debit card and booking seats.
The complaint is being pursued by Labour MEP Brian Simpson, who is chairman of the EU transport committee, and consumer watchdog Which?, who have filed a super-complaint to the Office of Fair Trading on the issue.
Adam Scorer, director of external affairs at Consumer Focus, said: "Customers don't want to be confused by finding a cheap headline price only to discover hidden costs when they delve beneath the surface. Firms should live or die by the cardinal rule of business – treat your customers fairly."
Read a full report at the Daily Telegraph. ·
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