GP failings revealed: maggots, dirt and medicine mix-ups
Care Quality Commission exposes ‘basic failings’ in more than 300 GP practices in England
HEALTH inspectors have exposed a series of “basic failings” in GP practices in England, with some treatment rooms so dirty that they had maggots.
The Care Quality Commission reviewed more than 900 practices, mainly targeting those deemed to be high risk. Concerns were expressed about one third of these practices.
In nine cases the failings were so serious that they could "potentially affect thousands of people", the CQC said. All were ordered to make urgent improvements or close.
The care watchdog found examples of emergency drugs being out of date and vaccines not kept in properly regulated fridges - something which could damage the effectiveness of the jab and cause outbreaks of disease, says the BBC.
In one surgery, queues were so long that patients brought in stools to sit on, while in another patient consultations were being carried out in a room with no door.
At Northfield Surgery in Doncaster, inspectors found evidence of patients receiving the wrong medicines, while Long Street Surgery in Leicestershire was unable to demonstrate reasonable steps to protect children and vulnerable adults from abuse.
Roger Goss, from the campaign group Patient Concern, described the failings as “inexcusable”. He said: “The standards the CQC wants met are the basic minimum for protecting patients' safety, let alone improving their health.”
Dr Maureen Baker, chair of the Royal College of GPs, said the breaches of procedure “cannot be condoned – even if they are isolated incidents”. But she added that the “vast majority of practices do an excellent job of delivering quality care while maintaining the highest possible standards”.
The checks were partly carried out to help test how a new GP inspection regime will work when it is launched in April. The CQC is aiming to inspect all 8,000 practices over the following two years and give them one of four ratings: ‘outstanding’, ‘good’, ‘requires improvement’ or ‘inadequate’. Previously GPs have faced only local audits.
The nine practices found to have the most serious failings were:
- Nye Bevan House, Rochdale, Greater Manchester
- Norris Road Surgery, Sale, Greater Manchester
- The Wolds Practice, Tetford, Lincolnshire
- Kingshurst Medical Practice, Birmingham
- Northfield Surgery, Doncaster
- Dr Satish Patel, Newtown, Reading
- Long Street Surgery, Wigston, Leicestershire
- 63 Lincoln Road Surgery, Peterborough
- King Street Surgery, Burton-on-Trent