Company says it wants 80 per cent of calls answered in Britain by the end of this year
Ofcom sets out four options for future of broadband rollout
John Lewis brands rank well, but there is bad news for energy and telecoms companies
Verizon to become a 'one-stop shop' for internet services and entertainment
Takeover is a 'major milestone' for the telecoms group, but it is 'too early to speculate' on job losses
Blackberry’s troubles continue and its CEO has been sacked. Where did he go wrong? Simple, says Ronald Klingebiel
Report says government failed to ensure competition when allocating public money for broadband contracts
But Premier League clubs may be unwilling to give TV companies more access
Ian Livingston attacked Margaret Hodge's committee after BT was accused of 'blackmailing the public'
Broadcaster aims to undermine new rival's launch by hogging the biggest games at the start of the season
Chief executive Ian Livingston will replace former HSBC chairman Lord Green as trade minister after his September departure
But does decision not to charge BT customers simply make football a loss-leader?
'Bitter' rivalry between media companies escalates after BSkyB's refusal to run adverts for BT Sport
Chief executive says rivals 'not prepared to invest in fibre themselves'
In a bid to challenge Sky, broadcaster signs deal with Women's Tennis Association
Companies may work together on EPL coverage from 2013 to take on BSkyB
Olympic gossip: Fast food giant backs down on chip rules, anger over MP 100m final freebies
Football presenter might be tempted to jump ship and front BT football coverage
Forget cheaper tickets: BSkyB and BT’s bumper bids will go straight into players’ pockets
Business Digest: Less than 50,000 people have signed up to Sky Sports on BT Vision