Gaffes and candour were practiced tactics to disarm politicians, say commentators
Authority apologised for delays in answering telephone calls and says average waiting times are now six minutes
'Inadequate' communication strategy has left taxpayers confused and ignorant about new rules, says Lords committee
Get your online account sorted now and use HMRC handy Q&As and tips rather than trying to get through by phone.
Highly critical report slams taxman for only answering around half of taxpayers' calls
Accountants say it could be forced to pay "tens of billions" in next few years
Tax returns are set to be replaced by new online tax accounts, but will they be as simple as the Chancellor claims?
Our tax snafus may pale in comparison with Gary Barlow's, but it pays to stay on the right side of the revenue
Some celebs will be let off, but law change leaves David Beckham braced for HMRC demand
Government wants to share personal details of taxpayers where there is ‘public benefit’
Paul Johnson and David Phillips of the Institute of Fiscal Studies question Ed Balls's tax pledge
British-based company used complex techniques to pay only £1m corporation tax on £305m profit
Chancellor takes axe to government departments and welfare but promises more roads and houses
Coffee chain makes £5m payment to Revenue in an effort to placate unimpressed customers
Public Accounts Committee says Google should pay 'fair share of tax' to rebuild its 'shattered reputation'
Critics say Dave Hartnett's 'dodgy' move from HMRC to accountancy giants 'takes the biscuit'
Super-rich warned 'if you evade tax, we're coming after you' after data exposed by spy agencies
'If we got £4.5bn in, how much did we not get', asks Margaret Hodge
Crime thriller made to cover gang's tracks starred Loose Women's Andrea McLean
Firms are 'running rings around' the taxman in schemes costing UK £5bn a year