Shopper plummets over top-floor balcony – and lands on top of a display bed
Luxury firms such as Fortnum & Mason surged while the likes of Poundland flopped over the festive period
Mark Price, the outgoing boss of Waitrose, says companies are failing society
New boss Rob Collins is a 22-year veteran of the John Lewis Partnership
Poll to find most beloved TV ads marks 60th anniversary of first ever ad break
John Lewis brands rank well, but there is bad news for energy and telecoms companies
John Lewis had Monty the penguin, Apple has the 'power to create memories that transcend time'
After the John Lewis penguin comes another ad that tugs the heart strings in a different way
Miscalculation of holiday pay led to £47.3m pay-out to employees, counteracting company's sales surge
'It's better than working in the City,' says one staffer as even lowest paid shop assistants enjoy bonanza
G-Star Raw’s purchase is latest in growing trend of overseas demand for property in West End
Ruis, who turned 'fusty' store into fashion icon, jumps ship to become chief of Jigsaw
Is it worth betting on the Jockey Club and and the new wave of mini-bonds? There are drawbacks
Grocer to make first foray into online world - but how will Waitrose react to Ocado's deal with its rival?
Outgoing boss takes 'swipe' at rivals as she posts million-pound profit despite tricky retail climate
Clothing company accused of 'outrageous, bullying and arrogant letter'
Retailer tells companies to trim their invoices if they increase sales through its outlets
Employees to receive payouts worth nine weeks' pay despite looming cutbacks
Employees to receive payouts worth eight weeks' pay despite looming cutbacks
Post-Christmas retail gloom deepens as firm seen as model of ‘responsible capitalism’ wields axe