Adobe says 2.9m customers at risk after hacking
Software giant’s security systems breach grants hackers access to wealth of sensitive information
ADOBE has revealed that it has been targeted by hackers who may have gained access to 2.9 million customer accounts. Chief of Security Brad Arkin admitted that credit card numbers had been accessed during the “sophisticated attacks”, but said that all the stolen data was encrypted. That should prevent the hackers from using the card numbers to commit fraud.
Key questions about the security breach:
What has Adobe said about the attack? The company statement says that “Adobe’s security team discovered sophisticated attacks on our network, involving the illegal access of customer information as well as source code for numerous Adobe products.” They point out that “cyber attacks are one of the unfortunate realities of doing business today” and said they deeply regret the incident.
What information did the hackers steal? The company says that “attackers accessed Adobe customer IDs and encrypted passwords” and removed “customer names, encrypted credit or debit card numbers, expiration dates, and other information relating to customer orders" — although they say there’s nothing to suggest that hackers have the means to decode the encrypted card numbers.
Who is affected? Adobe says 2.9m of its customers have had their accounts compromised. They say that “if your user ID and password were involved, you will receive an email notification from us”
What should you do if you have an Adobe account? The company is advising affected account holders to change the password they use for Adobe and any other web service for which they use the same ID or password. Anyone whose credit or debit card number was stolen will be offered “complimentary one-year credit monitoring membership” to ensure that fraudsters are not running up debts in their name. Other Adobe users may wish to change their passwords as a precaution.
Adobe was hacked earlier this week. Are the two attacks related? Adobe seems to think so. On Wednesday the company said it was investigating attempts to access the source codes for “numerous Adobe products”. They said that, as far as they are aware, the first attack did not present any increased risk to customers. ·