'Police emergency, I've lost my laptop password'

Feb 1, 2013

Bizarre 999 calls released as public urged not to waste time with daft requests

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A WOMAN who has lost the password to her laptop computer and a frustrated man having difficulty getting served at McDonald's are among bizarre recordings of 999 calls released today.

The calls were made public by West Midlands Police, who are also live tweeting a selection of the ones they receive today, in a bid to stop people abusing the emergency number. The force receives more than 1,500 calls a day to the 999 number but not all of them are genuine emergencies, defined as situations in which "a crime is in progress, someone suspected of a crime is nearby, when there is danger to life or when violence is being used or threatened".

In the first recording a man dials 999 from outside a McDonald's restaurant and says, "Yeah, right. It is a bit of an emergency, but it isn't at the same time." He goes on: "A number of the staff are ignoring us, so we've decided to stop in the drive-through." The caller is politely told that his dining dilemma is not a case for the police.

The woman who has lost her password is asked by an incredulous 999 operator if she wants the police to help her find the missing code. "Yes please," she replies. Among other callers are a man who wants police to "come over and frighten my sister" and someone reporting "a broken window".

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