Eurostar passengers face more cancellations and delays

Jul 8, 2014

Damage caused by yesterday's broken down train 'unresolved and ongoing', says Eurostar

Ben Pruchnie/Getty Images

Four train services have been cancelled this morning and passengers face further delays after a train broke down in the Channel Tunnel yesterday.

A Eurostar spokesperson told the Guardian that damage resulting from the breakdown was "unresolved and ongoing".

They said engineers are still working to resolve the problem in order to restore full power to the affected part of the tunnel, and warned travellers that "further disruption should be expected" on Tuesday morning.

"In anticipation and in order to safeguard the majority of services for the remainder of the day, unfortunately it has become necessary to cancel four Eurostar trains," a spokeswoman told the BBC.

The cancelled services are:

  • 07:31 London to Paris
  • 08:52 Brussels to London
  • 08:58 London to Brussels
  • 11:43 Paris to London

As well as these cancellations, delays of up to an hour are expected throughout the morning. Eurostar is still advising customers to check in as usual for scheduled services.

The problem was caused by a fault in the overhead power lines in the tunnel. Hundreds of people were evacuated from a Le Shuttle train from Folkestone yesterday morning, following the incident.

Eurostar has advised customers with bookings for the cancelled services that they will be able exchange their ticket free of charge for any available service within the next four months.

Passengers who do not wish to travel at a later date can request a refund within 60 days by contacting Eurostar's Contact Centre on 03448 224 777

The Port of Dover is experiencing a surge in passengers as a result. A spokeswoman said they were "working hard" with ferry companies to help get Tunnel traffic across the Channel. Due to the increase, they advised passengers to allow extra time for their journey.

Sign up for our daily newsletter