Automation and the productivity challenge: how Swiss Laundry embraced change

Lombard is helping a linen hire and laundry firm adopt new technology and increase productivity

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Guy Turvill is the third generation of his family to run Swiss Laundry, one of the largest independent hospitality linen hire and laundry suppliers in the UK. Now chairman, he has spent almost a quarter of a century working at the business his grandfather came to Cambridge to run more than 80 years ago.

You might expect a family firm of such standing to be stuck in the past, but Turvill explains that Swiss Laundry has not only survived but thrived - and created new jobs - by actively embracing change and seeking out more productive ways of working.

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