TSB IT crisis: bank chief Paul Pester steps down with £1.7m payout

Outgoing executive had forfeited a £2m bonus earlier this year

TSB crop
TSB has been using old IT systems it shared with its former partner Lloyds
(Image credit: Carl Court/Getty Images)

TSB boss Paul Pester is quitting the bank five months after an IT meltdown left thousands of customers locked out of their accounts.

Subscribe to The Week

Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

SUBSCRIBE & SAVE
https://cdn.mos.cms.futurecdn.net/flexiimages/jacafc5zvs1692883516.jpg

Sign up for The Week's Free Newsletters

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

Sign up
To continue reading this article...
Continue reading this article and get limited website access each month.
Get unlimited website access, exclusive newsletters plus much more.
Cancel or pause at any time.
Already a subscriber to The Week?
Not sure which email you used for your subscription? Contact us